Shereef Wahba
So I was graduating from college a few weeks back and I had an award ceremony that I needed to find a shirt for. However I wanted this shirt to have the cuff link holes because I had cuff links that I wanted to wear. Being the procrastinator that I am I waited until the day before the awards ceremony to attempt to look for a shirt. No other place had shirts with cuff link holes in the area. Not Kohl’s, not JC Penny’s, no one. So I called Princess and Penguin as a last ditch attempt to find a shirt with the expectation that once they found out the event was the next day they would tell me there was nothing they could do. Regardless I explained my situation and from the second I called I received arguably the best customer service that I have ever had. I believe I was speaking with Caresse and she told me that if I could come in and get my measurements taken then she could ask their supplier to do a rush order and have the shirt for me by tomorrow morning. I went in and Caresse was so nice and accommodating that I decided right on the spot that even if she wasn’t able to get the shirt for me I would give them the best review I could. They so empathetic with my situation and did everything they could to help me out. The rushed order ended up getting approved and I received the shirt I needed. Not only was it very reasonably priced but it was honestly one of the most comfortable dress shirts I’ve ever owned. Bottom line is, if you are going any other place for your dress clothes needs, you’re making a HUGE mistake. Give this place your business you will not regret it.